Terms & Conditions
Last updated: October 4, 2026
Welcome to Maisie's. These Terms and Conditions apply to your use of this website and to any purchase or payment you make through it. By using the site, creating an account, placing an order, or making a payment, you agree to these terms. If you do not agree, please do not use the site.
Using our website
You agree to use this website only for lawful purposes and in a way that does not interfere with its operation or with anyone else's use of it. We may update, change, or temporarily suspend any part of the site at any time.
Your account
If you create an account, you're responsible for keeping your sign-in details confidential and for activity that happens under your account. Please keep your account information accurate and up to date, and let us know right away if you believe your account has been used without your permission.
Products and descriptions
We do our best to describe and photograph our products accurately. Colors, sizes, and packaging can vary slightly from what you see on your screen, and some products may change from time to time.
- Candy: Our candy may contain, or may have been made in facilities that process, common allergens such as milk, eggs, peanuts, tree nuts, soy, and wheat. Please read the product packaging before eating, especially if you have food allergies.
- Toys: Some toys contain small parts and are not suitable for children under 3 years old. Please check age recommendations and supervise young children during play.
Pricing and availability
All prices are shown in U.S. dollars. Prices, products, and availability may change without notice. If a product is listed at an incorrect price or with incorrect information because of an error, we may cancel any orders placed for that product, and we'll let you know if that happens.
Orders
Your order is an offer to buy the products in your cart. We may accept or decline an order for any reason, including product availability, an error in the listing, or a problem verifying payment. If we cancel an order after you've been charged, we'll refund the charge.
Payments
Payment is due when you place your order. Our Make a Payment page can be used for one-time payments we've arranged with you, such as special or bulk orders. By submitting a payment, you confirm that you're authorized to use the payment method you provide. Payments are processed securely by our payment processor.
Shipping and delivery
We ship to the address provided at checkout. Delivery times are estimates and can be affected by the carrier, the weather, and other things outside our control. Candy can be sensitive to heat, so please bring packages inside promptly after delivery. If your order arrives damaged, please contact us right away with your order details and photos so we can help.
Returns and refunds
[Describe your returns policy here. For example: Unopened toys in their original packaging may be returned within [30] days of delivery for a refund of the purchase price. For food safety reasons, candy cannot be returned once it has shipped, unless it arrives damaged or we sent the wrong item.] To start a return, please contact us.
Intellectual property
The content on this website, including text, images, logos, and design, belongs to Maisie's or to those who have licensed it to us, and is protected by copyright and other laws. Product names and brands belong to their respective owners. You may not copy or reuse our content without our permission.
Limitation of liability
This website and its content are provided "as is." To the fullest extent permitted by law, Maisie's is not liable for any indirect, incidental, or consequential damages arising from your use of the site or the products you buy, and our total liability for any claim related to an order will not be more than the amount you paid for that order.
Governing law
These terms are governed by the laws of the State of [your state], without regard to its conflict of law rules.
Changes to these terms
We may update these Terms and Conditions from time to time. The date at the top of this page shows when they were last changed. The terms in effect when you place an order apply to that order.
Contact us
Questions about these Terms and Conditions can be sent through our contact page or by email to info@trinthlo.com.