Privacy Policy
Last updated: October 4, 2026
Maisie's respects your privacy. This Privacy Policy explains what information we collect when you visit our website, create an account, place an order, or contact us, how we use it, and the choices available to you.
Information we collect
Information you give us. When you create an account, place an order, make a payment, or contact us, we collect the information you provide, such as your name, email address, phone number, billing and shipping addresses, order details, and any notes or messages you send.
Order and account information. We keep a record of your orders, payments, and account details so we can fill your orders, send receipts, and let you review your account.
Technical information. Our website and hosting systems may automatically collect limited technical information, such as your IP address, browser type, device type, referring page, pages visited, and the date and time of your visit. We use this to run the site, keep it secure, troubleshoot problems, and understand general traffic.
Payment information
Card and bank account details are entered into and processed by our payment processor. We do not store full card numbers on our servers; we keep only limited details, such as the last four digits of a card, so you can recognize the payment method used. If you choose to save a payment method to your account, it is stored securely with our payment processor.
How we use information
- To process, ship, and deliver your orders, and to send order and payment receipts
- To create and maintain your account
- To respond to your questions and messages
- To send a reminder if you leave items in your shopping cart
- To maintain, protect, and improve our website
We do not sell or rent your personal information.
Sharing information
We share information only with service providers that help us run the shop, such as our payment processor, shipping carriers, and website hosting providers, and only as needed for them to do that work. We may also share information when required by law, or to protect the rights, safety, and security of our customers and our business.
Cookies and sessions
Our website uses cookies and similar technologies to keep you signed in, remember what's in your cart, provide security features, and operate other parts of the site. If we use analytics or other third-party services, those services may collect information according to their own privacy policies.
Children's privacy
We sell candy and toys that children love, but our website is intended for use by adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.
Third-party websites
Our website may link to other websites. We are not responsible for the privacy practices or content of websites operated by others, so please review their privacy policies before sharing information with them.
Data security
We use reasonable administrative and technical measures to help protect the information you share with us, and account passwords are stored as one-way encrypted values that are never kept in readable form. However, no method of transmission or storage on the Internet can be guaranteed to be completely secure.
Account security
You're responsible for keeping your sign-in details confidential. If you believe your account has been used without your permission, please contact us right away.
Data retention
We keep personal information only as long as reasonably necessary for the purpose it was collected, to maintain appropriate business and tax records, or as required by law.
Your choices
You can review and update much of your information by signing in to your account. You may also contact us to ask about, correct, or delete personal information we hold about you. Some information may need to be kept for security, recordkeeping, legal, or dispute resolution purposes.
Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last changed.
Contact us
Questions about this Privacy Policy or how we handle your information can be sent through our contact page or by email to [your email address].